Successful Telephone Selling
- Attitude management
- First impressions
- Dealing with gatekeepers
- Know your company with confidence
- Dealing with difficult people
- Skills that sell
- What makes people buy?
- Probing questions
- Hearing buying signals
- Responsive selling
- Objections, closing and making appointments
Course Benefits
You’ll learn the techniques that you need to contact potential clients and help them to make buying decisions. You’ll discover how to develop quality relationships, how to provide information that sells and how to deal with difficult people.
You’ll discover how to manage yourself and your caller to get the best possible outcome for you both. You’ll also find out how to develop and maintain a friendly professionalism that gets people coming back to you over and over again.
Target Audience
Sales professionals who are looking to boost sales, make appointments, close deals over the phone.
Pre Requisites
A willingness to get involved in the course.
Location of Course
Camberley
Course Trainer
TBC
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